School Gateway Communication
Marriotts use an electronic communication system called School Gateway.
School Gateway allows two-way communication between the school and the parent/carer via text messaging or email. In order for you as the parent/carer to receive the maximum possible benefits from this new system we require a valid email address and mobile telephone number for the Priority 1 contact.
The School Gateway App allows you to view your child’s attendance and you are able to notify the school of any absences regarding your child. You will be able to see their timetable showing you which lessons they have, achievement – showing you how many achievement points your child has accumulated in the current academic year and medical details, showing you the medical information we have on our system for your child. You are able to message back from the App with any changes to your own or child’s details i.e. update Mobile phone number or change of address.
School Gateway is monitored throughout the day by the Admin staff at Marriotts, so if you were to send a message, a response would be received shortly after.
If you experience any problems either with the App or School Gateway, please do not hesitate to contact Mrs Goff on mailto:firstname.lastname@example.org who will assist in resolving any issues. By downloading the App from Schoolcomms, it will allow Marriotts to communicate with you via text free of charge!
The set-up process is simple and will take no more than a couple of minutes:
2. Install the app and if you are asked, say yes to “Allow Push Notifications”.
3. When you launch School Gateway for the first time, please select ‘New User’ and enter the email address and mobile telephone number you have registered with the school.
4. The system will send a PIN code to your phone; please enter this PIN code and the App will be activated for you.
As soon as you have the system set-up, all text messages we send you will appear in the App; you will receive notifications/alerts as normal.
You may find the following SchoolGateway contact numbers useful:-
Absence Text Number: 01438 300121
This is the virtual mobile number from which absence alert SMS text messages are sent to parent/carers, you can also text this number to report your child absent or inform the school of medical appointments etc.
Absence Hotline Number: 01438 726999 (Select option 1 and then option 2)
This is the number parents/carers call to access the automated absence hotline to leave a voicemail message.
Attendance Email Address: email@example.com
Please inform the school by 8.30am everyday your child is going to be absent from school.